Frequently Asked Questions

Find answers to common questions about our data analytics services.

🚀 Getting Started

What is dataPrice and how can it help my business? +

dataPrice is a data analytics service that helps small and medium businesses make better decisions with their data. We create custom dashboards, automate reports, and provide insights that help you:

  • Track sales and revenue in real-time
  • Understand customer behavior patterns
  • Optimize inventory and reduce waste
  • Predict future trends and plan accordingly
  • Save time with automated reporting
Result: Most clients see 2-5x ROI within 6 months through better decision-making and operational efficiency.
Do I need technical knowledge to use your services? +

Not at all! Our solutions are designed for business owners, not technical experts. We:

  • Create user-friendly dashboards that anyone can understand
  • Provide training to your team on how to use the tools
  • Handle all technical setup and maintenance
  • Use simple, clear language in all reports
  • Offer ongoing support whenever you need help

If you can use a smartphone, you can use our data solutions!

What types of businesses do you work with? +

We work with businesses across all industries, including:

  • Retail & E-commerce: Sales tracking, inventory management, customer analytics
  • Restaurants: Food cost analysis, staff scheduling, customer preferences
  • Healthcare: Patient analytics, operational efficiency, compliance reporting
  • Manufacturing: Production monitoring, quality control, supply chain optimization
  • Professional Services: Project profitability, resource utilization, client analytics
  • Construction: Project tracking, cost analysis, resource planning

No matter your industry, if you have data, we can help you use it better!

⚙️ Implementation & Setup

How long does it take to set up my data solution? +

Most projects are completed within 2-6 weeks, depending on complexity:

  • Week 1: Data audit and planning
  • Week 2-3: System setup and data integration
  • Week 4-5: Dashboard creation and testing
  • Week 6: Training and go-live

Simple projects (1-2 data sources) can be ready in just 1-2 weeks!

What data sources can you connect to? +

We can connect to virtually any system that stores your business data:

  • Sales Systems: Shopify, WooCommerce, Amazon, eBay, custom POS systems
  • Accounting: QuickBooks, Tally, Zoho Books, Excel spreadsheets
  • CRM: Salesforce, HubSpot, Zoho CRM, custom databases
  • Marketing: Google Analytics, Facebook Ads, Email platforms
  • Operations: Inventory systems, ERP software, custom databases
  • Files: Excel, CSV, Google Sheets, and more

If you're not sure about your systems, we'll help identify all your data sources during our consultation.

Will this disrupt my current business operations? +

No disruption at all! Our implementation process is designed to be completely non-intrusive:

  • We work with copies of your data, never the originals
  • No changes to your existing systems or processes
  • Setup happens in the background
  • Your team continues normal operations
  • Go-live is seamless with full support

Many clients don't even notice the implementation happening until they see their new dashboards!

🔒 Data & Security

Is my business data safe and secure? +

Absolutely! Data security is our top priority. We use:

  • Encryption: All data is encrypted both in transit and at rest
  • Secure Hosting: Enterprise-grade cloud infrastructure
  • Access Controls: Only authorized personnel can access your data
  • Regular Backups: Multiple backup copies in different locations
  • Compliance: We follow industry best practices and regulations

Your data stays yours. We never share, sell, or use your data for any purpose other than providing your analytics services.

What happens to my data if I cancel the service? +

We believe in complete data ownership and transparency:

  • Data Export: We'll provide all your data in standard formats
  • 30-Day Grace: Your dashboards remain accessible for 30 days after cancellation
  • Complete Deletion: After 30 days, all your data is permanently deleted from our systems
  • Documentation: You'll receive all setup documentation and configurations

No lock-in! Your data and insights remain fully accessible to you.

🎓 Support & Training

What kind of training and support do you provide? +

We provide comprehensive training and ongoing support:

  • Initial Training: 2-hour hands-on session for your team
  • User Guides: Simple, illustrated guides for all features
  • Video Tutorials: Step-by-step video instructions
  • Email Support: Response within 24 hours (usually much faster)
  • Phone Support: Available for urgent issues
  • Monthly Check-ins: Regular calls to ensure everything runs smoothly

Premium Plan Bonus: Dedicated account manager and priority support!

Can you help us interpret the data and insights? +

Yes! We don't just provide data – we help you understand what it means:

  • Monthly Insights: Written analysis of key trends and opportunities
  • Recommendation Reports: Specific actions you can take to improve
  • Industry Benchmarks: How you compare to similar businesses
  • Strategy Sessions: Quarterly calls to discuss growth opportunities
  • Alert System: Automated notifications for important changes

Think of us as your data analytics team, not just a software provider!

🛠️ Technical Questions

Do I need to install any software? +

No software installation required! Everything works through your web browser:

  • Access dashboards from any device with internet
  • Works on desktop, tablet, and mobile
  • Automatic updates – always latest version
  • No IT support needed from your side
  • Share reports easily with team members

Just open your browser, log in, and start exploring your data!

Can multiple team members access the dashboards? +

Yes! All plans include multiple user access:

  • Starter: Up to 3 users
  • Growth: Up to 8 users
  • Premium: Unlimited users

User Permissions: You can control what each person can see and do:

  • View-only access for some users
  • Full admin access for managers
  • Department-specific dashboards
  • Individual user activity tracking

Still Have Questions?

Can't find what you're looking for? Our team is here to help!